
May 2001
The music industry
seems to accept at last that the online world has changed and
will change music distribution – and appreciation –
forever. The idea that online consumers will pay $10 for a CD
when they can get the music for free is both naïve …and
paradoxically, now proven. Sales of CDs are up around 10% in
2000, just when everyone thought that Napster had killed the
market by allowing users the ability to share for free.
Don’t believe me? Look at:- http://www.canoe.ca/JamNapster/oct18_sales-can.html
“Worldwide
compact disc sales are up 7% during the first half of 2000,
but industry sources say growth has been slowed by the growing
problem of CD piracy.”
It’s clear that
something is going on that we don’t fully understand. It’s
too simplistic to suggest that Napster has provided a sampling
service where users get a “trial” grade copy of the music,
since most Napster
offerings are CD or better quality.
One of the present
problems is the lack of easily integrated mobile players –
just about every PC can play MP3 files (especially with
software like the fabulous MusicMatch jukebox) – but then
where..? Getting music from the PC to the walkman is possible
– Diamond set the ball rolling for this with the Rio.
Getting MP3s to cars, the place where the most listening is
done, is in its infancy - but now HiFi separates are available
that will play MP3s from standard format CDs. The bad news for
Metallica being that 100 MP3 tracks of 6Mbyte each with fit on
a single CD rom, and 1000 on a DVD.
All that’s just
simple physics – now let’s get into psychology of what’s
going on. Most people would be pushed to think of 100 tunes
for a “personal play list”, let alone 1000 – so part of
the online opportunity/imperative is to expand the universe of
everyone’s musical appreciation as far as possible. Unlike
the world of TV, there appears to no equivalent to the
“channel surfing” phenomenon where bored viewers flit
between TV stations hoping for a momentary gratification.
The music appreciation
scene operates with different dynamics, and aficionados
display a degree of “oneness” with their art that can go
way beyond the foot-tapping, and is otherwise unique in human
experience. Nearly all music comes in attention-span chunks
– even the classic works have points of reference that reset
the span at regular intervals. TV/Films by their nature
require a more concentrated effort that invokes altogether
higher intellectual commitments. The evocative qualities of
music are an indication that a direction connection has been
made with a basic human sense, and this simply doesn’t
happen with current video – although
recent studies where people have been represented
live-size at all times is showing some interesting
possibilities. And “larger than life” has even more subtle
psychology to explore – this is how babies and small
children perceive their worlds, so who knows what basic
instincts are being evoked by this type of immersive
experience..? The reason for this is possibly that music hits
aural senses in very nearly precisely the form of the
“natural experience”, whereas video can never be fully
immersive in the same way.
So how do we enhance
and extract value from the process? To extract value, however,
it’s necessary to insert value somewhere in the chain.
Without Napster, all the online process can do is to strip
logistics costs from distribution – but with Napster and the
admirable MusicMatch player system, we can link with databases
to provide really useful information services that support
choice, and also provide users with obvious community and
mentoring facilities such “other tunes that users who
enjoyed this track have chosen”.
There is clear
evidence that people actually enjoy the provenance of
ownership of art, and attribute considerable tangible value to
the experience. Why else does Christies, Sothebys etc
exist…? To the pure Metallica fan, maybe a file from Napster
is perceived as the aesthetic equivalent of a photocopy of the
Mona Lisa ..? Something must account for the increases in CD
sales. The music industry would be advised to learn what it
is, before trying to slam the lid on the best market research
and distribution device ever devised for any market, ever.
Napster is a perfect
example of the internet’s distributed storage and processing
infrastructure, managed via a central directory server. By
sticking to this principle and staying away from the “global
corporation passion for central control” it’s added to the
potential value of the process in ways that the offline world
simply cannot. One of the most dangerous things that Napster
does for the Music Scene is that it highlights exactly what
music is popular, and why. Sooner or later someone will be
able to make a genetic fingerprint of musical appreciation
trends – there is clearly a cultural factor that needs
better understanding.
In combination with
MusicMatch, you can see the living proof of the suspicion that
only 2 or 3 tracks of any given CD are in any way
“popular” – the rest are merely space fillers. Napster
prunes the music industry down to size, and that’s what the
professional recording artists and publishers hate so much.
Just having sat
through the awesomely awful Grammy awards where the US
industry fawns all over itself, and the supporting stage acts
were (in my jaundiced and aged view, utter onanistic crap of
the first water) , I reckon it’s way past time that the
music industry got the kicking it so richly deserves. If
Napster is truly off the air when you read this, might I
humbly suggest that you never buy another CD from any artist
or publisher that doesn’t support at least trying to find a
way to understand and exploit Napster..?
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